Refund policy
Yes, we accept returns and offer refunds. If you are not completely satisfied with your Summer Apparel purchase, you may request a return within 48 hours of receiving your order.
To be eligible for a return:
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The item must be unused, unworn, unwashed, and in its original condition.
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The product must include all original tags, packaging, and accessories.
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Proof of purchase or order details must be provided.
Please ensure the product meets the return requirements before sending it back.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@wisecodestudio.com.
To help us resolve the issue quickly, please include:
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Your order number.
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Clear photos of the item received.
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Photos of the packaging.
After reviewing your claim, we will determine the appropriate resolution, which may include a replacement or refund if the issue is verified.
Refund Process
Once your return is received and inspected, we will notify you whether your refund has been approved or rejected.
If approved, your refund will be issued to your original payment method. Please allow a few business days for the refund to appear in your account, depending on your payment provider.
Order Cancellations
Orders are processed quickly after they are placed. If you need to cancel your order, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee cancellations or changes once your order has entered the processing stage.
Contact Us
If you have any questions about your order or our Returns & Refunds Policy, please contact our customer support team.
Email: info@wisecodestudio.com
Thank you for shopping with Summer Apparel. We appreciate your trust and are committed to providing you with the best shopping experience.